Navagating Broken Hearts
Every broken heart has a story. Yours deserves to be heard.
Privacy Policy
Last Updated: December 07, 2025 • Navigating Broken Hearts
Thank you for visiting Navigating Broken Hearts (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase digital products, or interact with our content.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
When you interact with our website, you may voluntarily provide:
Name
Email address
Billing information (processed securely through third-party payment processors)
Shipping address (if applicable)
Story submissions or personal messages sent through forms or email
Newsletter sign-ups
Account login details (if accounts are enabled)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages viewed
Referring website
Time spent on our site
This information helps us improve the user experience.
C. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences
Analyze website performance
Track purchases
Improve user experience
You may disable cookies in your browser settings, though some features may not function properly.
2. How We Use Your Information
We use your personal information to:
Process and deliver digital product purchases
Provide access to purchased downloads
Respond to questions, messages, or reader submissions
Send newsletters, updates, promotions, or launch announcements
Improve website performance and user experience
Protect the website from fraudulent activity
Comply with legal obligations
We do not sell or rent your personal information.
3. Sharing Your Information
We may share your information with trusted third parties who help us operate our business:
Payment processors (e.g., Stripe, PayPal)
Email marketing services (e.g., MailerLite, Mailchimp)
Analytics providers (e.g., Google Analytics)
Website hosting platforms
These partners only receive the information necessary to perform their services and may not use it for other purposes.
We may also share information when required by law, such as to comply with legal requests or protect our rights.
4. Digital Product Purchases
When you purchase a digital product:
Payment information is handled securely by our payment processors.
We do not store credit card numbers.
Your email address is used to deliver order confirmations, download links, and updates to your purchased products.
5. Email Communications
By subscribing to our newsletter or making a purchase, you may receive:
Book updates
Announcements
Special offers
Reader resources
New product releases
You may unsubscribe at any time using the link in any email.
6. Data Storage & Security
We take reasonable measures to safeguard your personal information through:
Secure servers
SSL encryption
Limited access to personal data
Use of reputable third-party services
However, no online system is 100% secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect information from children, and if we become aware of such data, we will delete it promptly.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections or deletions
Opt-out of marketing communications
Request a copy of the data we hold
Restrict certain data processing uses
To exercise these rights, contact us at: support@engagingbrokenhearts.com
9. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact: