Broken Heart Mug
Express your emotions with every sip
$6.99
Embrace resilience with every sip using our Broken Heart Mug. Expertly crafted from high-quality ceramic, this mug showcases a striking red broken heart graphic on a classic white background—making it a thoughtful gift or a meaningful addition to your daily routine. The mug features a sturdy construction and an ergonomically designed handle for maximum comfort, perfect for enjoying coffee, tea, or any hot beverage. With a generous 11 oz (approx. 325 ml) capacity, it's both microwave and dishwasher safe for effortless use and cleaning. Express your strength or gift encouragement to someone special with this bold and stylish mug.
RETURN & EXCHANGE POLICY
(Effective 10 Dec 2025)
1. Time Frame
• 30 days from the delivery / in-store purchase date for a full refund or exchange.
• After 30 days (up to 60 days) we offer store credit only.
• No returns after 60 days.
2. Condition Requirements
• Items must be UNWORN, UNWASHED, and in original packaging with tags attached.
• Coffee mugs must be unused and in the original foam or molded sleeve.
• No odors (smoke, perfume, pet hair, etc.) or visible wear.
3. Proof of Purchase
• Receipt, gift receipt, or order confirmation email required.
• If you paid with a card we can look it up, but this may add 1–2 business days to processing.
4. Refund Method
• Original form of payment: credit back to card, PayPal, etc.
• Cash purchases under $50: cash refund.
• Cash purchases $50+: company check mailed within 5 business days.
5. Exchanges
• Same item, different size or color: free outbound shipping (U.S. only) if exchanged within 30 days.
• Different item: we treat as a return + new purchase so price differences will be charged or refunded.
6. Non-Returnables
• Final-sale/clearance items (price ending in $.97).
• Custom-printed or personalized t-shirts, hats, or mugs.
• Gift cards.
7. Return Shipping (Online Orders)
• Use the prepaid label in your parcel; $6.95 will be deducted from your refund.
• Or ship any trackable method to:
Navagating Broken Hearts Returns, 1445 Woodmont Lane, NW, 485, Atlanta, GA 30318
• We are not responsible for packages lost without tracking.
8. Defective or Wrong Item Sent
• Email support@navagatingbrokenhearts.com with a photo within 7 days; we’ll send a replacement plus a prepaid label to return the incorrect or defective piece at no cost.
9. Processing Time
• Refunds appear in 3–5 business days after we scan the return into our system.
Questions? Chat, email support@navagatingbrokenhearts.com.